- OperatorLUCKYGROUP
- Established2025
- Game Providers78 providers
- CurrencyAUD
1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and the operator of Shardbet Casino. They apply to the website, mobile experiences, account services, games, payment functions, promotions and any other services made available through the platform. Additional terms may apply to individual games, tournaments, promotions or features. If additional terms conflict with these Terms & Conditions, the additional terms will generally apply to the relevant service to the extent of the inconsistency.
You should review these terms before each use of the platform because they may be updated from time to time. Continuing to use Shardbet Casino after an updated version is published may constitute acceptance of the revised terms. If you do not agree with any part of the agreement, you must stop using the website and should not create or continue to use an account.
The website is intended for people who are legally permitted to use online gambling services in the place where they live and access the platform. You are responsible for checking the laws that apply to you. You must not use the service from a location where online gambling, account access, deposits or withdrawals are unlawful or restricted. Shardbet Casino does not ask you to disregard local laws.
Eligibility
- You must be at least the legal gambling age applicable in your location.
- You must provide accurate information and use the service only for yourself.
- You must not use the platform if you are self-excluded, restricted or otherwise prohibited from gambling.
- You must not allow another person to access, control or use your account.
- You must comply with all applicable laws, these terms and any instructions shown on the website.
2. Accounts, identity and security
Some services require you to register an account. You agree to provide information that is complete, current and accurate, and to update it when circumstances change. Information may be requested to confirm your identity, age, address, payment ownership or eligibility. Verification checks may be completed before an account is fully activated, while gaming activity continues, or before certain transactions are accepted.
You are responsible for keeping your login details confidential and for all activity carried out through your account, subject to any rights you may have under applicable law. Choose a strong password, do not reuse it on other services and sign out from shared or public devices. You must notify the operator through the available website process if you believe your account has been accessed without permission, your details have been compromised or a transaction appears unfamiliar.
An account may be suspended, restricted or closed where information cannot be verified, where security concerns arise, where responsible gambling controls require action, or where there is a suspected breach of these terms or applicable law. The operator may also refuse an account or limit access where this is reasonably necessary to protect the platform, its users or the integrity of gaming. Any decision will be handled in accordance with applicable requirements and the information available at the time.
You must not open multiple accounts, create an account for another person, use false details or attempt to bypass an account restriction. If you discover that more than one account has been created in your name, you should stop using the additional account and notify the operator through the relevant support or account channel.
3. Gaming, deposits and withdrawals
Games are provided for entertainment and involve financial risk. Outcomes are determined by the rules of the relevant game and, where applicable, randomised game systems. You should understand the rules, stakes and potential outcomes before placing a bet or participating. A bet or gaming instruction may be treated as accepted when it is recorded by the platform, unless it is cancelled or rejected under the applicable game rules or these terms.
Displayed balances, game results and transaction records may be subject to review. If there is a clear error, technical fault, interruption or incorrect display, the operator may take reasonable steps to correct the record. This may include cancelling an affected transaction or restoring an account to the position that would have applied if the error had not occurred. The operator will not knowingly rely on an obvious technical mistake to give either party an unfair advantage.
Deposits must be made using a payment method that you are authorised to use. You must not use a payment instrument belonging to another person without appropriate authority. Payment providers may apply their own terms, verification procedures, processing times or fees. Shardbet Casino may delay, reject or return a transaction where this is required for security, verification, fraud prevention, legal compliance or responsible gambling reasons.
Withdrawal requests may be subject to account verification, payment checks, wagering or game rules that are clearly displayed, and any applicable legal requirements. Funds will generally be returned using an appropriate approved method. The operator may request further information before releasing funds and may restrict a withdrawal where an account review is in progress. You remain responsible for checking the transaction details before submitting a request.
Promotions, bonuses and promotional credits are governed by their own published terms. Those terms may include eligibility rules, expiry conditions, contribution requirements, excluded games, maximum values or other restrictions. You should read the relevant promotion before opting in or using it. A promotion may be withdrawn or corrected where it has been offered in error, abused or used in a way that conflicts with its terms.
4. Acceptable use, responsible gambling and privacy
You must use the platform honestly and only for its intended purpose. You must not interfere with the website, introduce malicious code, use automated tools without permission, scrape or copy platform content, exploit a vulnerability, manipulate a game or attempt to gain an unfair advantage. You must also not engage in money laundering, fraud, payment abuse, collusion, identity misuse or any other unlawful or dishonest behaviour.
The operator may investigate suspected misconduct and may take proportionate action, including cancelling affected activity, restricting an account, withholding access to a promotion or referring a matter to an appropriate authority where required. This does not limit any rights or remedies available under applicable law. You must cooperate with reasonable requests for information connected with security, verification, fraud prevention or compliance reviews.
Responsible gambling
Gambling should remain an enjoyable form of entertainment, not a way to make money or recover losses. Set a budget and time limit before you begin, only gamble with money you can afford to lose and take regular breaks. Never gamble when distressed, intoxicated or under pressure. Do not chase losses, borrow money to gamble or increase stakes to try to change an outcome.
Account tools and support options may be available to help you manage your play. These may include deposit controls, session reminders, cooling-off arrangements, self-exclusion or account closure. Availability and operation can depend on the service and applicable requirements. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support from a suitable Australian health or gambling support service.
Privacy and communications
Personal information is collected, used and disclosed in accordance with the applicable Privacy Policy. This may include information needed to provide services, process transactions, verify identity, protect accounts, meet legal obligations, manage risk and improve the platform. You should read the Privacy Policy to understand how information is handled and what choices may be available to you.
By registering or using the platform, you may receive service messages about your account, transactions, security, changes to these terms and other essential matters. Marketing communications will be managed in accordance with applicable requirements and any available preferences or opt-out options.
5. Website availability, liability and changes
The website and its content are provided subject to availability. Access may be interrupted by maintenance, upgrades, technical faults, telecommunications problems, events outside reasonable control or other operational reasons. Game information, account displays and other content are intended to be accurate, but the operator does not guarantee that every part of the platform will always be uninterrupted, complete, current or free from errors.
You are responsible for using a suitable device, connection and security software when accessing the platform. You should protect your device and account from unauthorised access and keep your own records of important transactions. Links to third-party websites, payment providers or other services may be provided for convenience. Those services are governed by their own terms and privacy practices, and you should review them before use.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. To the extent permitted by law, the operator is not responsible for losses caused by your breach of these terms, misuse of the platform, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Any liability that cannot be excluded will be limited to the extent permitted by law.
The operator may change, suspend or discontinue part of the website or any service where reasonably necessary. Changes to these terms may be published on the website, with additional notice provided where required. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to operate.
These terms are governed by the laws that apply to the relevant service and your use of the platform, subject to any mandatory rights or protections available to you under Australian law. Disputes should first be raised through the available account or support process so they can be reviewed fairly. Nothing in these terms prevents you from exercising a legal right or contacting an appropriate consumer, gambling or regulatory body where that option is available.
If you have questions about these Terms & Conditions, use the contact or support options made available through the Shardbet Casino website. Keep a copy of these terms for your records and check the website periodically for updates.